At Leaf & Node, we appreciate every single customer who supports our small family business. Our goal is to provide a unique collection of planty-goods that our fellow houseplant enthusiasts will adore.
We want you to be completely satisfied with your purchase. We are happy to help if you have an issue and can accept returns of unused products in like new condition when a return or exchange request is initiated within 30 days of package delivery. Return instructions are provided below.
Refunds for returns are issued within 1-4 business days after the return package is received and condition is verified. Refunds are issued to the original payment method and processing times by banks can vary according to the payment method used. Shipping costs are non-refundable.
Issue with your order? Follow the steps below.
Contact Us Within 30 Days
Use the form below to notify us of the issue with your order within 30 days of the item being marked delivered by the carrier. We can process a return or exchange for a different item.
Return the Merchandise
Return unused items in like new condition to the address provided below. We recommend USPS First Class mail as it is often the most affordable option.
Refunds are issued within 1-4 business days after the returned package is received and condition is verified. Refund processing time varies by original payment method.
Leaf & Node, P.O. Box 595, Tipp City, OH 45371
Please provide reason for the return or exchange and your order number in the comments section before submitting this form.
Additional questions or concerns regarding your order? You may use the form above, or email us directly at email@example.com.